B2B SALES MANAGEMENT
Head of Department, B2B Sales Management
Job Description
Lead B2B sales operations across agent and retail store networks as one unified sales unit.
Review agent and retail sales performance to identify areas for improvement.
Set quarterly sales targets together with section heads.
Develop a joint action plan with other departments to support sales objectives.
Ensure B2B sales and margins are predictable through effective sales management.
Build and strengthen section heads to ensure effective team leadership and sales performance.
Requirements
- Have experience leading B2B sales, agent networks or retail sales.
- Be able to understand profit margins and Profit & Loss (P&L).
- Experience with agent or distributor business models is an added advantage.
Head of Section, Agentship
Job Description
- Build and develop the agent network through recruitment, training and ongoing support.
- Identify active and inactive agents to understand their performance and support needs.
- Develop and implement an agent support programme to improve agent engagement and productivity.
- Establish a weekly review routine to monitor agent performance and progress.
- Increase the number of active and productive agents while maintaining good agent retention.
- Build strong relationships with agents as business partners through appropriate support and fair, Shariah-compliant incentives.
Requirements
Have experience managing agents or external sales teams.
Have strong coaching and training skills.
Experience in Shariah-compliant direct selling is an added advantage.
Executive, Agentship
Job Description
Manage daily agent support, including onboarding, data management, claims and follow-ups.
Learn and manage the internal system and agent onboarding processes.
Monitor and support new agents during their first 30 days.
Ensure agent onboarding is completed efficiently and accurately.
Maintain organised and accurate agent records and documentation.
Support improvements in onboarding speed and new agent activity.
Requirements
- Have good communication and organisational skills.
- Be comfortable using systems and digital tools.
- Experience in customer support is an added advantage.
Head of Section, Chain Stores
Job Description
- Manage relationships and sales performance across the chain store network.
- Review and maintain account records, stock levels and pricing information.
- Develop action plans for key accounts to support sales growth.
- Expand the number of active sales outlets across the retail network.
- Monitor stock availability and product turnover to maintain healthy inventory movement.
- Balance pricing, profit margins and retail network terms during account negotiations.
Requirements
Have experience managing key accounts or retail operations.
Have strong negotiation skills.
Experience in pharmacy or health products is an added advantage.
Executive, Chain Stores
Job Description
Manage daily orders, stock levels, product displays and sales reports across the chain store network.
Learn and understand chain store accounts and their requirements.
Establish consistent order management and sales reporting routines.
Coordinate orders, stock and logistics across multiple stores.
Ensure order accuracy and maintain reliable sales reports.
Monitor product displays and stock availability at chain stores.
Requirements
- Be detail-oriented and comfortable working with data.
- Be willing to visit stores as required.
- Have experience in retail or logistics is an added advantage